Last updated: 14.05.2026
1.1. These Terms of Service and End-User License Agreement (the “Terms”) form a binding agreement between Folds Dijital Hizmetler Anonim Şirketi (Trade Registry No: 1095121; MERSIS No: 0388194653700001; Tax Office/No: Kozyatağı Tax Office – 3881946537; registered address: Barbaros Mah. Begonya Sok. Nidakule Ataşehir Batı No:1/2 Ataşehir/İstanbul, Türkiye; contact: support@folds.co) (the “Company,” “Folds,” “we,” “us,” or “our”) and any person who downloads, installs, accesses, registers for, or uses the Lookin mobile application (the “App”) via Apple App Store, Google Play, or any other distribution platform (the “User,” “you,” or “your”).
1.2. These Terms govern your access to and use of the App and the services provided through it, including the limited license granted to you, the parties’ rights and obligations, pricing and subscription terms, rules concerning user-supplied content and AI-generated outputs, and the parties’ liability allocation.
1.3. The App offers digital services that include, without limitation: building and managing a digital wardrobe; uploading garment photos; AI-assisted cleanup and categorization of uploaded garments; virtual try-on of garments on selected stock models or on a User-supplied full-body photo; outfit (look) recommendations; outfit scheduling via an in-app calendar; and a chatbot limited to fashion and styling topics (collectively, the “Services”).
1.4. Certain features of the App may be offered free of charge. We may also offer specific features, advanced functionality, usage limits, premium content, or additional services on a paid, subscription, in-app purchase, or other monetization basis. Pricing, billing periods, automatic renewal, cancellation, and refund terms for paid services are disclosed in-app, on the relevant platform, or at the payment screen prior to purchase. If you purchase a paid service or start a subscription, you agree to pay the applicable fees.
1.5. We will use commercially reasonable efforts to make the App and the Services available in accordance with these Terms, applicable law, and reasonable technical standards; to implement reasonable technical and organizational measures to safeguard the App and your data; to process your personal data in compliance with applicable data protection law; and to provide paid services in accordance with the applicable order terms.
1.6. You agree to use the App in accordance with applicable law, the principles of good faith, the rights of third parties, and these Terms; to safeguard your account and device; to ensure that you have all rights, permissions, and authorizations required for any content you upload; to refrain from abusing the App; to respect our intellectual property; and, where applicable, to pay all fees on time.
1.7. You acknowledge that the App is AI-assisted and that outputs generated by AI systems (including outfits, images, text, and recommendations) may not always be accurate, complete, unique, suitable for your purposes, or non-infringing. We make no warranty as to any particular result, commercial success, aesthetic outcome, or non-infringement of third-party rights produced by AI outputs.
1.8. These Terms do not grant you ownership of the App or the Services. You are granted only the right to use the App in accordance with these Terms.
2.1. By registering for, accessing, or using the App, or by electronically accepting these Terms (for example, by tapping “I accept,” “I agree,” “Continue,” or a similar control, or by checking an acceptance box), you confirm that you have read, understood, and agreed to be bound by these Terms.
2.2. These Terms are entered into electronically. The parties agree that your electronic acceptance is valid, enforceable, and equivalent to a signed agreement to the maximum extent permitted by applicable law (including, where relevant, the U.S. ESIGN Act, the EU eIDAS Regulation, and analogous statutes).
2.3. If you are under the age of majority in your place of residence (typically 18; 16 in some jurisdictions), you may only use the App with the verifiable consent and supervision of your parent or legal guardian. The App is not directed to children under 13 (or under 16 in jurisdictions where that is the digital age of consent), and we do not knowingly process the personal data of such children. If you believe a child has provided us with personal data, please contact support@folds.co.
2.4. We may retain the IP address, timestamp, device information, session identifier, and transaction logs associated with your electronic acceptance for the purposes of evidencing the formation and performance of these Terms, in accordance with applicable law.
3.1. Subject to your compliance with these Terms, Lookin grants you a limited, non-exclusive, non-transferable, non-sublicensable, revocable license to download, install, and use the publicly available version of the App on a compatible device for your personal, non-commercial purposes.
3.2. This license does not transfer to you any ownership of the App or any intellectual property rights in or to the App. You receive only the rights expressly granted in these Terms.
3.3. You will not use the App in a manner that violates applicable law, the rights of third parties, public morals, or these Terms.
3.4. You will not (i) circumvent or attempt to circumvent any security measure of the App; (ii) use bots, scrapers, crawlers, or other automated means to access, harvest, or extract data from the App; (iii) interfere with or disrupt the operation of the App; or (iv) abuse or misuse the App or the Services.
3.5. You are solely responsible for the internet connectivity, device security, account credentials, and technical resources necessary to use the App. We are not responsible for any harm, data loss, security vulnerability, or malfunction resulting from jailbreaking, rooting, or otherwise modifying your device.
4.1. All right, title, and interest in and to the App—including its source code, object code, software architecture, AI models and algorithms, databases, interfaces, designs, trademarks, logos, trade dress, know-how, workflows, and other intellectual property—are owned exclusively by Lookin or its licensors.
4.2. You will not copy, reproduce, adapt, modify, decompile, disassemble, reverse engineer, or attempt to derive the source code of the App, nor create derivative works of or based on the App.
4.3. You will not use Lookin’s trademarks, logos, trade names, interfaces, designs, databases, software architecture, algorithmic structure, or other intellectual property elements without Lookin’s prior written consent.
4.4. We reserve all rights and remedies available under applicable law for any violation of this Section, including claims for damages, injunctive relief, takedown, account suspension, and removal of infringing content.
5.1. You may provide, upload, or transmit to the App garment photos, full-body model photos, text, styling preferences, wardrobe data, calendar entries, chat messages, and other content (collectively, “Input”). The App may generate, based on your Input, garment categories, outfit recommendations, virtual try-on images on a model, calendar suggestions, chatbot responses, and similar content (“Output”). Input and Output are collectively referred to as “User Content.”
5.2. As between you and Lookin, you retain all rights you have in your Input. We do not claim ownership of your Input. To the extent permitted by applicable law, any rights in Outputs generated from your Input also belong to you.
5.3. Due to the nature of AI and similar technologies, similar or identical Inputs from different users may produce similar or identical Outputs. We therefore make no warranty that Outputs will be unique, original, registrable, or exclusive to you.
5.4. You are responsible for ensuring that your Input complies with applicable law and does not violate any third-party rights (including intellectual property, personality, privacy, and data-protection rights) or these Terms.
5.5. You represent and warrant that you have all rights, licenses, permissions, and authorizations necessary to provide, upload, transmit, use, or share your Input via the App.
5.6. You will not upload garment photos, model photos, or other content that infringe third-party trademarks, designs, copyrights, personality rights, privacy, or other rights, nor use such content to promote counterfeit goods, deceptive advertising, unfair competition, passing off, or any other unlawful purpose.
5.7. From the moment you provide Input, you grant Lookin a worldwide, non-exclusive, royalty-free license to use, process, store, reproduce, technically transform, analyze, and display your User Content solely to: provide and operate the Services; perform image processing, garment cleanup and categorization, virtual try-on, and outfit generation; personalize your experience; improve and develop the App and new features; perform quality control, error correction, and security; deliver customer support; conduct statistical and analytics work; comply with legal obligations; and enforce these Terms. This license applies for as long as your account remains active and survives only to the extent necessary for legal retention obligations, dispute resolution, security logs, and technical backup processes. We may exercise this license through our hosting, cloud, AI API, security, analytics, and technical-support service providers to the extent necessary to operate the Services. Use of User Content for general AI model training (i.e., training models for purposes beyond providing the Services to you) is only permitted with your separate, explicit opt-in consent (see Section 5.10).
5.8. The license granted to Lookin is non-exclusive. You retain your rights in your Input and may use it on other platforms; the license to Lookin does not restrict such use.
5.9. You will not use the App, Lookin’s systems, interfaces, workflows, AI models, data structures, or similar technical elements to copy, imitate, reverse engineer, or develop a competing service.
5.10. Photos, images, wardrobe data, chat content, and other User Content will be used to train AI models or develop general AI models only if you provide separate, explicit consent. You may withdraw such consent at any time; withdrawal does not affect the lawfulness of processing carried out before the withdrawal.
5.11. We have no obligation to pre-screen, verify, or monitor User Content. However, we reserve the right to remove, restrict access to, or take down content we believe violates applicable law, third-party rights, or these Terms; to suspend related accounts; and to notify competent authorities where required.
5.12. You will defend, indemnify, and hold harmless Lookin and its officers, employees, agents, and affiliates from and against any claims, losses, damages, costs, and reasonable attorneys’ fees arising out of or related to User Content that infringes third-party intellectual-property, personality, privacy, or data-protection rights, or that otherwise violates these Terms or applicable law.
6.1. You acknowledge that garment categorization, image cleanup, background removal, virtual try-on, outfit recommendations, styling suggestions, chatbot responses, and other results provided by the App are generated by AI systems.
6.2. You acknowledge that Outputs may be inaccurate, incomplete, misleading, out of context, mismatched to your expectations, or may contain visual or technical defects, and may not match your body measurements, preferred colors, style, aesthetic expectations, or intended use.
6.3. Lookin makes no representation or warranty, express or implied, that Outputs are accurate, complete, current, original, unique, registrable, fit for commercial use, non-infringing, or suitable for your particular needs.
6.4. Outputs are provided for informational and assistive purposes only and are not, and shall not be construed as, professional advice or a binding statement of fact by Lookin.
6.5. To the maximum extent permitted by applicable law, and except to the extent of Lookin’s willful misconduct or gross negligence, Lookin will not be liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, or for loss of profits, revenue, data, use, goodwill, time, or business opportunity, arising out of or in connection with Outputs.
6.6. Your use, sharing, publication, or reliance on Outputs is at your sole risk. You must not treat Outputs as your sole source of information, definitive truth, professional advice, or binding determination.
6.7. Before using, sharing, publishing, or relying on any Output, you are responsible for evaluating its accuracy, suitability, legality, non-infringement, and fitness for your purpose.
6.8. You acknowledge that AI Outputs are not always unique; the same or similar Inputs may produce the same, similar, or overlapping Outputs for other users.
6.9. You will not use the App or Outputs to (i) mislead any third party into believing Outputs are entirely human-generated, (ii) engage in deceptive advertising, (iii) promote counterfeit goods, (iv) engage in unfair competition, or (v) infringe trademark, design, copyright, personality, privacy, or data-protection rights of any third party.
6.10. You must not use Outputs as the sole or determinative basis for any decision with significant legal, financial, commercial, medical, social, or personal consequences. All such decisions, and their consequences, are your sole responsibility.
6.11. Visual processing, garment recognition, categorization, and virtual try-on may produce color mismatches, scale or proportion errors, texture artifacts, unrealistic poses, visual distortions, miscategorizations, or other technical artifacts inherent to AI-assisted digital processing. You accept that such limitations are inherent to the Services.
6.12. We do not guarantee that any Output will be permanently stored, immutable, reproducible, or remain accessible. You are responsible for retaining copies of any Output you wish to preserve.
6.13. To the maximum extent permitted by applicable law, the Services are provided on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, whether express, implied, statutory, or otherwise. We do not warrant that the App will be uninterrupted, error-free, secure, always accessible, or that it will meet your expectations.
6.14. To the maximum extent permitted by applicable law, we are not liable for failures, delays, errors, loss, corruption, or inaccessibility of Outputs caused by your internet connection, device, operating system, app store, third-party AI APIs, cloud services, payment infrastructure, security software, or other third-party factors outside our reasonable control.
7.1. The chatbot and other content features of the App are designed to provide informational and assistive support strictly limited to fashion, style, garments, wardrobe management, and outfit recommendations. The App is not designed or intended to provide medical, mental-health, legal, financial, investment, tax, accounting, or any other professional advice.
7.2. No information, recommendation, opinion, evaluation, image, or other Output obtained through the App constitutes legal, medical, psychological, financial, tax, investment, accounting, or any other professional advice.
7.3. Lookin is not a doctor, psychologist, psychiatrist, mental-health counselor, attorney, accountant, auditor, investment adviser, or any other licensed professional. Your use of the App does not establish any doctor-patient, therapist-client, attorney-client, accountant-client, or similar professional relationship between you and Lookin.
7.4. Before making any decision with legal, financial, medical, psychological, tax, or other professional consequences, you should obtain independent advice from a qualified, licensed professional in the relevant field. All decisions you make in reliance on Outputs (and the resulting consequences) are your sole responsibility.
7.5. The App is not intended for the diagnosis, prevention, monitoring, evaluation, or treatment of any disease, condition, or health concern. For any health or mental-health concern, please consult a qualified healthcare professional.
7.6. The App is not designed for emergencies, crises, or any situation requiring immediate professional intervention. If you experience suicidal thoughts, self-harm urges, severe depression, acute trauma, psychotic symptoms, risk of violence, or any other emergency, contact emergency services in your area immediately.
7.7. You agree that the App is not intended to produce content that promotes suicide or self-harm, normalizes harmful behaviors, encourages harm to others, or promotes violence, threats, harassment, bullying, blackmail, defamation, illegal activity, substance abuse, or abuse of addictive substances.
7.8. We may take reasonable technical and organizational steps to limit harmful, inappropriate, unethical, or unlawful content. Due to the nature of AI, these measures are not perfect, and you may occasionally encounter inaccurate, uncomfortable, inappropriate, or out-of-context content; you accept this risk by using the App.
7.9. You will not use the App or any Output to commit a crime; to aid or abet criminal conduct; to harm any third party; or to engage in threats, defamation, blackmail, harassment, bullying, privacy violations, IP infringement, or other unlawful conduct. You are solely responsible for the legal, civil, regulatory, and factual consequences of any such use.
7.10. You are solely responsible for all personal, family, social, professional, economic, commercial, legal, financial, or other decisions you make based on Outputs.
7.11. Minors may use the App only with the consent and supervision of a parent or legal guardian. Parents and guardians are responsible for supervising the minor’s use of the App. The App is not a child-therapy, child-psychiatric, or any other professional service for minors.
7.12. You are responsible for evaluating the compliance of any Output with applicable law, advertising rules, consumer law, intellectual-property law, professional standards, and your contractual obligations. We are not obligated to perform any compliance check or independent professional review on your behalf.
8.1. Our collection, use, disclosure, and protection of your personal data are described in the Lookin Privacy Policy, which is incorporated into these Terms by reference. Please review the Privacy Policy before using the App.
8.2. We process personal data—including uploaded photos, wardrobe data, and usage data—only for lawful purposes and in accordance with applicable data-protection law (including, where applicable, the EU General Data Protection Regulation (“GDPR”), the UK GDPR, the California Consumer Privacy Act/CPRA, and other applicable laws).
8.3. User Content will be used to train or develop AI models for general purposes only with your separate, explicit opt-in consent. Such consent is not a condition of acceptance of these Terms.
8.4. You may delete your account data and uploaded images. Deletion requests will be honored within 30 days, subject to retention obligations imposed by applicable law, dispute resolution, legal claims, and other legitimate grounds.
8.5. Data deleted from active systems will be removed; data residing in backup systems will be removed or rendered inaccessible during the normal backup cycle.
9.1. You are not required to receive marketing or promotional communications as a condition of using the App.
9.2. We collect consent for marketing communications separately and only on an opt-in basis where required. You may withdraw such consent at any time, free of charge.
9.3. Service-related communications—including security notices, password recovery, subscription and payment confirmations, technical notifications, and other communications necessary to perform these Terms—are not marketing communications.
10.1. We may offer free, paid, subscription, in-app purchase, usage-limited, or credit-based features. Pricing, billing period, scope, usage limits, automatic renewal, cancellation, and refund terms for each paid feature are disclosed in-app or on the relevant platform before purchase. By purchasing or subscribing, you agree to pay the applicable fees.
10.2. In-app purchases and subscriptions may be processed through Apple App Store, Google Play, or other platforms’ payment systems. Purchase, renewal, cancellation, and refund handling may be governed by the relevant platform’s terms.
10.3. Subscriptions automatically renew unless cancelled in accordance with the relevant platform’s rules. You can manage and cancel your subscription via the platform account through which you purchased it.
10.4. Refunds and cancellations are processed in accordance with applicable consumer-protection law in your jurisdiction and the policies of the relevant platform. Where you are entitled to a right of withdrawal/cancellation under applicable law (for example, the EU Consumer Rights Directive), you acknowledge that, where digital content is supplied with your express prior consent and acknowledgment that you thereby lose the right to withdraw, the right of withdrawal is forfeited to the extent permitted by law.
11.1. We take commercially reasonable technical and organizational measures to keep the App secure, available, and free of defects. We do not, however, warrant that the App will be uninterrupted, error-free, or always meet your expectations.
11.2. To the maximum extent permitted by applicable law, and except for liability that cannot be excluded as a matter of mandatory law (including in connection with consumer protection, personal-data protection, or our willful misconduct or gross negligence), we are not liable for any indirect, incidental, special, consequential, exemplary, or punitive damages, including loss of profits, reputation, data, or business, or for interruptions caused by third parties.
11.3. To the maximum extent permitted by applicable law, our aggregate liability to you arising out of or relating to these Terms or the Services is limited to the amount you paid to us for the affected Service in the twelve (12) months preceding the event giving rise to liability, or, where no payment was made, USD 100.
11.4. We are not liable for any failure to perform, or delay in performance, caused by events beyond our reasonable control, including acts of God, natural disasters, war, pandemics, civil unrest, government actions, changes in law, cyberattacks, internet or power outages, third-party AI API or cloud-service disruptions, access restrictions, or similar events (“Force Majeure”).
11.5. During Force Majeure events, our obligations are suspended without liability for the duration and to the extent of the impairment.
12.1. These Terms take effect when you electronically accept them or begin using the App, and remain in effect as long as you use the App or maintain an account.
12.2. We may update the App, the Services, or these Terms from time to time. Material changes that adversely affect you, or any new fees, will be communicated to you at least thirty (30) days before they take effect, by in-app notice, email, or another reasonable method.
12.3. If you do not accept the updated Terms, you may stop using the App and request closure of your account. Continued use after the effective date of the change constitutes acceptance of the updated Terms.
12.4. You may stop using the App and close your account at any time.
12.5. We may suspend, restrict, or terminate your account or your access to the App, and terminate these Terms for cause, if you breach these Terms, infringe third-party rights, threaten the security of the App, or violate applicable law.
12.6. Upon termination, you must stop using the App. Termination does not affect the parties’ rights and obligations that accrued before the effective date of termination, nor any provisions that by their nature survive termination.
12.7. Service Discontinuation. We may discontinue the App or the Services, in whole or in part, at any time for business, legal, technical, or commercial reasons. Where we discontinue the Services entirely, we will provide reasonable prior notice through in-app notification, push notification, email (where an email address is available), or another reasonable method, and we will make a data export tool available during the notice period so that you may retrieve your User Content. Following discontinuation, we will erase, destroy, or anonymize your personal data within the timeframes set out in our Privacy Policy, subject to mandatory retention obligations under applicable law. For paid subscriptions active at the time of discontinuation, refunds for any unused portion of the prepaid subscription period are processed exclusively through the relevant app store or payment platform (Apple App Store or Google Play), in accordance with their own refund policies. Lookin does not directly hold subscription funds and does not process refunds directly. To the extent permitted by applicable law, no further refund obligation will arise on the part of Lookin.
13.1. PLEASE READ THIS SECTION CAREFULLY. IT REQUIRES YOU AND LOOKIN TO RESOLVE DISPUTES THROUGH INDIVIDUAL BINDING ARBITRATION AND LIMITS YOUR RIGHT TO BRING OR PARTICIPATE IN CLASS, COLLECTIVE, OR REPRESENTATIVE PROCEEDINGS.
13.2. Informal resolution. Before initiating arbitration, you and Lookin agree to attempt in good faith to resolve any dispute by contacting the other party in writing (for Lookin, support@folds.co) and engaging in informal discussions for at least sixty (60) days.
13.3. Binding arbitration. Any dispute, claim, or controversy arising out of or relating to these Terms, the Privacy Policy, the App, or the Services (a “Dispute”) that is not resolved informally will be finally resolved by binding individual arbitration. The arbitration will be administered by the American Arbitration Association (“AAA”) under its applicable consumer or commercial rules, or by JAMS under its applicable rules, as mutually agreed by the parties. If the parties do not agree, the arbitration will be administered by JAMS under its Streamlined Arbitration Rules and Procedures. The arbitrator will have exclusive authority to decide all issues, including the scope, applicability, and enforceability of this arbitration provision.
13.4. Seat and language. The arbitration will be conducted in English. The seat of the arbitration will be a neutral location agreed by the parties; absent agreement, the seat will be New York, New York, USA. Either party may participate remotely.
13.5. Class action waiver. You and Lookin agree that any Dispute will be brought in the parties’ individual capacities only, and not as a plaintiff or class member in any purported class, collective, consolidated, or representative proceeding. The arbitrator may not consolidate more than one person’s claims and may not preside over any form of representative or class proceeding. If a court determines that this class-action waiver is unenforceable with respect to a particular claim, that claim (and only that claim) will be severed from arbitration and brought in a court of competent jurisdiction.
13.6. Exceptions. Nothing in this Section prevents either party from (i) seeking injunctive or other equitable relief to protect intellectual property or confidential information in any court of competent jurisdiction; (ii) bringing an action in small-claims court for claims within that court’s jurisdiction; or (iii) exercising mandatory consumer-protection rights that cannot be waived under the law of the consumer’s place of residence.
13.7. Mandatory consumer rights preserved. Where you are a consumer and the law of your place of residence provides mandatory protections (including, where applicable, rights to bring claims before consumer arbitration boards or local consumer courts, or rights under the EU Consumer Rights Directive, UK consumer law, or U.S. state consumer-protection statutes), those rights remain available to you and are not waived by this Section.
13.8. Costs. The arbitrator will allocate filing, administrative, and arbitrator fees in accordance with the applicable arbitration rules and applicable law.
13.9. Opt-out. You may opt out of this arbitration agreement by sending written notice to support@folds.co within thirty (30) days after first accepting these Terms, stating your name, the email address associated with your account, and a clear statement that you wish to opt out of arbitration. Opting out will not affect any other part of these Terms.
14.1. These Terms constitute the entire agreement between you and Lookin regarding the App and supersede any prior written or oral statements concerning the App.
14.2. If any provision of these Terms is held invalid, void, or unenforceable by a court or other authority of competent jurisdiction, the remaining provisions remain in full force and effect; the invalid or unenforceable provision will, to the extent possible, be reformed to reflect the parties’ original intent in a lawful manner.
14.3. You may not assign or transfer your rights or obligations under these Terms without our prior written consent.
14.4. Lookin may assign or transfer these Terms (in whole or in part) in connection with a merger, acquisition, reorganization, financing, sale of assets, change of control, or to an affiliate.
14.5. The U.N. Convention on Contracts for the International Sale of Goods (CISG) does not apply to these Terms.
14.6. No waiver of any provision of these Terms is effective unless in writing, and no failure or delay in exercising any right will operate as a waiver of that right.
Folds Dijital Hizmetler Anonim Şirketi
Address: Barbaros Mah. Begonya Sok. Nidakule Ataşehir Batı No:1/2 Ataşehir/İstanbul, Türkiye
Email: support@folds.co
We may send notices to you via in-app notification, the email address associated with your account, SMS, or another reasonable method.
By registering for, accessing, or using the App, or by electronically accepting these Terms, you acknowledge that you have read, understood, and agreed to these Terms, including the binding-arbitration and class-action waiver provisions in Section 13 (subject to the opt-out described in Section 13.9 and your mandatory consumer rights).